We want you to be completely satisfied after you receive your product. That's why we give you several options to tell us if you're not! You can return your product to us within 30 days of receiving the package for a full refund. All you have to do is ensure that the product is still in “new” condition or has only been gently used, preferably with the original packaging all intact. The original shipping fee is non-refundable, but Fancii will cover the return shipping cost by providing a return label.